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PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act.Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact Federation Academy using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice

Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact Federation Academy to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

"},"ContactDetails":{"ID":"ContactDetails","DISPLAY":"Contact Details","TYPE":"contact-update","FIELDS":{"EMAILADDRESS":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"EMAILADDRESS","DISPLAY":"Email","TYPE":"email","MAXLENGTH":"60","REQUIRED":true,"TOOLTIP":"A contact email address","INFO_ONLY":false},"EMAILADDRESSALTERNATIVE":{"TYPE":"email","DISPLAY":"Alternative email address ","REQUIRED":false,"TOOLTIP":"A contact email address","MAXLENGTH":60},"ORGANISATION":{"TYPE":"text","DISPLAY":"Organisation","MAXLENGTH":250},"POSITION":{"TYPE":"text","DISPLAY":"Position","TOOLTIP":"The Job Title / Position held by the student","MAXLENGTH":60},"MOBILEPHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"MOBILEPHONE","DISPLAY":"Mobile","TYPE":"text","TITLE":"Mobile numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":true,"INFO_ONLY":false},"PHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"PHONE","DISPLAY":"Home Phone","TYPE":"text","TITLE":"Phone numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false},"WORKPHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"WORKPHONE","DISPLAY":"Work Phone","TYPE":"text","TITLE":"Phone numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false}},"FIELD_ORDER":["EMAILADDRESS","EMAILADDRESSALTERNATIVE","ORGANISATION","POSITION","MOBILEPHONE","PHONE","WORKPHONE"],"HEADER":"Contact Details"},"AdditionalDetails":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"AdditionalDetails","CONTACT_TYPE":"student","HEADER":"","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"DisabilityDetailsInfo":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"DisabilityDetailsInfo","DISPLAY":"Disabilities","TYPE":"information","CUSTOM":true,"REQUIRED":false,"INFO_ONLY":true},"DISABILITYFLAG":{"VALUES":[{"DISPLAY":"No","VALUE":false},{"DISPLAY":"Yes","VALUE":true}],"EVENTS":{},"TRIGGER_EVENTS":{"hide_disabilities_change":{"TRIGGER_ON":"change","EVENT":"hide_disabilities","VALUE_RESTRICTION":"false"},"show_disabilities_change":{"TRIGGER_ON":"change","EVENT":"show_disabilities","VALUE_RESTRICTION":"true"}},"ID":"DISABILITYFLAG","DISPLAY":"Do you consider yourself to have a disability, impairment or long-term condition? 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See https://www.border.gov.au/Trav/Stud/More/Student-Visa-English-Language-Requirements\n\nPlease provide reason(s) below and attach support documents\n","VALUES":[{"DISPLAY":"IELTS","VALUE":"IELTS"},{"DISPLAY":"Pearson Test of English (PTE)","VALUE":"Pearson Test of English (PTE)"},{"DISPLAY":"TOEFL IBT (Internet Based)","VALUE":"TOEFL IBT (Internet Based)"},{"DISPLAY":"Federation Academy English Test","VALUE":"Federation Academy English Test"},{"DISPLAY":"I am exempted, attach supporting document","VALUE":"I am exempted, attach supporting document"}],"ID":"LANGUAGEREQ","EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":true,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false}},"FIELD_ORDER":["CitizenshipDetailsInfo","COUNTRYOFBIRTHID","CITYOFBIRTH","CITIZENSTATUSID","COUNTRYOFCITIZENID","LanguageDetailsInfo","MAINLANGUAGEID","ENGLISHPROFICIENCYID","LANGUAGEREQ"]},"contactAddress":{"ID":"contactAddress","DISPLAY":"Address","TYPE":"contact-update","FIELDS":{"streetAddress":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"streetAddress","DISPLAY":"Usual Residential Address","TYPE":"information","CUSTOM":true,"REQUIRED":false,"INFO_ONLY":true},"ResidenceInfo":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"ResidenceInfo","DISPLAY":"Please provide the physical address (street number and name not post office box) where you usually reside rather than any temporary address at which you reside for training, work or other purposes before returning to your home. 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1. PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact Federation Academy using the contact details listed below.

Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

Contact information

At any time, you may contact Federation Academy to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

\n\n

2. Genuine Temporary Entrant (GTE) And Genuine Student Requirements. (Only For Offshore Applicants)

The Genuine Temporary Entrant (GTE) requirement, set by the Department of Home Affairs (DHA) as part of the student visa application process, ensures that the student visa programme is not used as a way for international students to maintain ongoing residency, but rather to temporarily enter and stay in Australia. Furthermore, a Genuine Student is someone who intends to obtain a successful education outcome by possessing the language, educational and material background to have a reasonable chance of achieving this.

In addition to submitting a complete course enrolment form, with necessary supporting documents, Federation Academy requires applicants to submit a separate Statement of Purpose Letter. Before we begin assessing your eligibility for entry into Federation Academy course(s), you will undergo an initial screening process (based on your Statement of Purpose Letter) which will help us determine whether you would potentially satisfy DHA GTE and Genuine Student criteria. The screening process may include speaking with a Federation Academy representative about your Statement of Purpose Letter.

Please refer to DHA website at https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500/genuine-temporary-entrant for detailed information about GTE and Genuine Student criteria that may be considered by Federation Academy when assessing your Statement of Purpose.

Federation Academy reserves the right to request a new Statement of Purpose Letter for all deferred applications if there has been a change in your circumstances. If your student visa-grant is refused by DHA, you will not be eligible for admission to Federation Academy for a period of 2 years (at Federation Academy’s discretion) from the date of the DHA refusal.

\n\n

3. FINANCE / FEE PAYMENT

The student must have access to sufficient funds to cover the full cost of my stay in Australia for the duration of my studies. Full cost includes tuition fees, school fees, living costs, OSHC (including dependents). Refer to www.immi.gov.au for more information.

\n\n

4. FEES AND CHARGES

All fees must be paid prior to the commencement of the course or as per an agreed payment plan accepted in writing by the student. All ongoing fees must be paid as invoiced for the course. All fees are payable in Australian dollars. Students will not be permitted to commence or continue their course until all outstanding fees have been paid. Federation Academy reserves the right to cancel a student’s enrolment for non-payment of fees. Any cancellation of enrolment due to non-payment of fees will be reported to the Department of Home Affairs as prescribed under Section 19 of the Education Services for Overseas Students Act 2000 (ESOS Act). Federation Academy reserves the right to change fees at any time, subject to the relevant authority’s approval.

\n\n

5. Refund Policy & Procedure

5.1 All refund requests are conditional on the following.

5.1.1 Federation Academy must have received funds in order for any refunds to be made available (i.e. cheques cleared, bank transfers have been received).

5.1.2 Any debts to Federation Academy must be paid in full before outstanding amounts will be deducted from the refund.

5.2 Institute Default

5.2.1 In the unlikely event that Federation Academy is unable to start or deliver the course (known as institute default), the student can choose to accept either:

5.2.2 A refund of course fees, which will be issued to the student within 28 days from the date of application received.

5.2.3 Or be placed in an alternative course with Federation Academy or another provider. If the student chooses this option, they must sign a new written agreement (LOOA) to indicate they have accepted the placement.

5.3 If the student chooses to receive a refund of course fees, Federation Academy will calculate the unspent portion of tuition fees paid to date (i.e., tuition the student has paid for, but which has not been delivered by Federation Academy). The refund will be paid within 14 days of cessation of the course.

5.4 Course Withdrawal: When written notice of withdrawal is received before the start date of the course or term, Federation Academy will refund the fees, as per the below table.

\n\n

TABLE OF REFUNDS

\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n

Type	Timeframe	Amount Refunded	Documents
VISA Refusal (Onshore & Offshore)	Before course commencement	All fees received minus the non-refundable application of AUD $500.00.	Refund Request Proof of VISA Refusal
VISA Refusal (Onshore)	After course commencement	ONSHORE: Unspent Portion of tuition fee received by the institute (i.e., the product of the weekly tuition fees for the course and the number of weeks remaining in the paid portion of the course, after the day on which the relevant default occurred.)	Refund Request Proof of VISA Refusal
VISA Refusal for breach of any student visa conditions	At any time	Nil	Nil
Withdrawal, Transfer, or Enrolment Cancellation	Greater than 28 days before commencement of the course	All fees minus the non-refundable application of AUD $500.00.	Refund Request
	Less than 28 days before commencement of the course	50% of the Course tuition fees paid minus application fee of AUD $500.00.	Refund Request
	After the course has commenced	Nil	Nil
Default by Federation Academy	At any time	Prior to course commencement: All fees received. Post course commencement: Unspent Portion of tuition fee received by the institute (i.e., the product of the weekly tuition fees for the course and the number of weeks remaining in the paid portion of the course, after the day on which the relevant default occurred.)	Refund Request

\n\n

6. TERMS AND PRIVACY STATEMENT

6.1 Federation Academy reserves the right to change its fees and conditions, cancel or defer courses, and to alter course timetables at any time.

6.2 Information is collected on this form and during your enrolment to meet our obligations under the ESOS Act and the National Code 2018 and for the purpose of operating as a Registered Training Organisation under the Australian Skills Quality Authority; to ensure student compliance with the conditions of their visas and their obligations under Australian immigration laws...

\n\n

7. STUDENT DECLARATION

7.1 I declare that the information I have provided on this form is complete and accurate. I understand that my enrolment is subject to my compliance with all Federation Academy policies and procedures, which I have read and understood.

7.2 I have read and understood the Genuine Temporary Entrant (GTE) and Genuine Student criteria Information and confirm that I meet the requirements as required by the Australian Department of Home Affairs (DHA)

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PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact Federation Academy using the contact details listed below.

Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

Contact information

At any time, you may contact Federation Academy to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

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1. PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact Federation Academy using the contact details listed below.

Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

Contact information

At any time, you may contact Federation Academy to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

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2. Genuine Temporary Entrant (GTE) And Genuine Student Requirements. (Only For Offshore Applicants)

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3. FINANCE / FEE PAYMENT

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4. FEES AND CHARGES

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5. Refund Policy & Procedure

5.1 All refund requests are conditional on the following.

5.1.1 Federation Academy must have received funds in order for any refunds to be made available (i.e. cheques cleared, bank transfers have been received).

5.1.2 Any debts to Federation Academy must be paid in full before outstanding amounts will be deducted from the refund.

5.2 Institute Default

5.2.1 In the unlikely event that Federation Academy is unable to start or deliver the course (known as institute default), the student can choose to accept either:

5.2.2 A refund of course fees, which will be issued to the student within 28 days from the date of application received.

5.4 Course Withdrawal: When written notice of withdrawal is received before the start date of the course or term, Federation Academy will refund the fees, as per the below table.

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TABLE OF REFUNDS

\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n

Type	Timeframe	Amount Refunded	Documents
VISA Refusal (Onshore & Offshore)	Before course commencement	All fees received minus the non-refundable application of AUD $500.00.	Refund Request Proof of VISA Refusal
VISA Refusal (Onshore)	After course commencement	ONSHORE: Unspent Portion of tuition fee received by the institute (i.e., the product of the weekly tuition fees for the course and the number of weeks remaining in the paid portion of the course, after the day on which the relevant default occurred.)	Refund Request Proof of VISA Refusal
VISA Refusal for breach of any student visa conditions	At any time	Nil	Nil
Withdrawal, Transfer, or Enrolment Cancellation	Greater than 28 days before commencement of the course	All fees minus the non-refundable application of AUD $500.00.	Refund Request
	Less than 28 days before commencement of the course	50% of the Course tuition fees paid minus application fee of AUD $500.00.	Refund Request
	After the course has commenced	Nil	Nil
Default by Federation Academy	At any time	Prior to course commencement: All fees received. Post course commencement: Unspent Portion of tuition fee received by the institute (i.e., the product of the weekly tuition fees for the course and the number of weeks remaining in the paid portion of the course, after the day on which the relevant default occurred.)	Refund Request

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6. TERMS AND PRIVACY STATEMENT

6.1 Federation Academy reserves the right to change its fees and conditions, cancel or defer courses, and to alter course timetables at any time.

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Contact Info

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