The CHC52021 – Diploma of Community Services (Case Management) focuses on developing managerial-level skills for individuals working in various roles within the community services sector. The elective choices are tailored to the Case Management specialization, empowering international students to forge long-term careers in the industry. In addition to Case Management, the program provides a comprehensive understanding of broader community service industry functions, preparing students for managerial roles, program coordination, and business development opportunities.
Industry-Relevant Curriculum: Federation Academy stands out for its industry-focused curriculum, ensuring that our Diploma of Community Services (Case Management) equips students with the latest knowledge and practical skills demanded by the rapidly evolving community services sector. Our courses are designed in collaboration with industry experts to provide real-world insights and relevance.
Experienced Trainers and Support: At Federation Academy, you learn from experienced trainers who bring a wealth of practical knowledge to the classroom. Our dedicated team is committed to supporting your educational journey, providing personalized guidance and mentorship. With a focus on small class sizes, we ensure that every student receives the attention and support needed for success.
Structured Industry Placements: We take pride in our organized approach to industry placements. Our Vocational Placement Officers work diligently to secure meaningful placements, offering students invaluable hands-on experience. This structured exposure to the workplace not only enhances your learning but also prepares you for the challenges and responsibilities of a managerial role in the community services sector. Choose Federation Academy for a holistic and industry-driven education that sets you on a path to success in community services management.
The CHC52021 Diploma of Community Services contains 11 Core Units & 6 Electives Units.
Manage legal and ethical compliance
Identify and report abuse
Work with people with mental health issues
Facilitate community participation and social inclusion
Provide person-centred services to people with disability with complex needs
Work with diverse people
Assess co-existing needs
Recognise and respond to crisis situations
Facilitate goal-directed planning
Develop and implement service programs
Promote Aboriginal and/or Torres Strait Islander cultural safety
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Recognise and respond appropriately to domestic and family violence*
Analyse impacts of sociological factors on people in community work and services
Maintain work health and safety*
Implement case management practice*
Coordinate complex case requirements*
Provide case management supervision*
Facilitate and review case management
The following requirements apply to entry into this qualification:
Early Intervention Coordinator: Spearhead early intervention initiatives, identifying and addressing challenges at the initial stages to enhance positive outcomes for individuals and communities.
Case Manager: Take on a pivotal role in case management, guiding and coordinating support services for individuals or families, ensuring comprehensive and effective care.
Social Welfare Work Program Coordinator: Manage and coordinate social welfare programs, overseeing their implementation, evaluating effectiveness, and driving positive social change.
Family Support Worker: Provide crucial support to families facing difficulties, offering assistance, resources, and counseling to strengthen familial bonds and improve overall well-being.
Senior Youth Officer: Lead youth-focused programs, offering mentorship, guidance, and support to young individuals, addressing their unique needs and promoting positive development.