CHC52021 - Diploma of Community Services

COURSE OVERVIEW

The CHC52021 – Diploma of Community Services (Case Management) focuses on developing managerial-level skills for individuals working in various roles within the community services sector. The elective choices are tailored to the Case Management specialization, empowering international students to forge long-term careers in the industry. In addition to Case Management, the program provides a comprehensive understanding of broader community service industry functions, preparing students for managerial roles, program coordination, and business development opportunities.

Why Choose Federation Academy?

  1. Industry-Relevant Curriculum: Federation Academy stands out for its industry-focused curriculum, ensuring that our Diploma of Community Services (Case Management) equips students with the latest knowledge and practical skills demanded by the rapidly evolving community services sector. Our courses are designed in collaboration with industry experts to provide real-world insights and relevance.

  2. Experienced Trainers and Support: At Federation Academy, you learn from experienced trainers who bring a wealth of practical knowledge to the classroom. Our dedicated team is committed to supporting your educational journey, providing personalized guidance and mentorship. With a focus on small class sizes, we ensure that every student receives the attention and support needed for success.

  3. Structured Industry Placements: We take pride in our organized approach to industry placements. Our Vocational Placement Officers work diligently to secure meaningful placements, offering students invaluable hands-on experience. This structured exposure to the workplace not only enhances your learning but also prepares you for the challenges and responsibilities of a managerial role in the community services sector. Choose Federation Academy for a holistic and industry-driven education that sets you on a path to success in community services management.

CHC52021 Diploma of Community Services

COURSE DETAILS

The CHC52021 Diploma of Community Services contains 11 Core Units & 6 Electives Units. 

Unit CodeUnit Title Unit Type
CHCLEG003

 Manage legal and ethical compliance  

C  

CHCCCS033

 Identify and report abuse  

E  

CHCMHS001

 Work with people with mental health issues  

E  

CHCDIS017

 Facilitate community participation and social inclusion  

E  

CHCDIS019

 Provide person-centred services to people with disability with complex needs  

E  

CHCDIV001

 Work with diverse people  

C  

Break 1

CHCCCS004

 Assess co-existing needs  

C  

CHCCCS019

 Recognise and respond to crisis situations  

C  

CHCCSM009

 Facilitate goal-directed planning  

E/S  

CHCCCS007

 Develop and implement service programs  

C  

CHCDIV002

 Promote Aboriginal and/or Torres Strait Islander cultural safety  

C  

Break 2

CHCMGT005

 Facilitate workplace debriefing and support processes  

C  

CHCPRP003

 Reflect on and improve own professional practice  

C  

CHCDFV001

 Recognise and respond appropriately to domestic and family violence*  

C  

CHCDEV005

 Analyse impacts of sociological factors on people in community work and services  

C  

HLTWHS003

Maintain work health and safety*  

C  

Break 3

CHCCSM010

 Implement case management practice*  

E/S  

CHCCSM012

 Coordinate complex case requirements*  

E/S  

CHCCSM014

 Provide case management supervision*  

E/S  

CHCCSM013

 Facilitate and review case management  

C  

The following requirements apply to entry into this qualification: 

  • Willingness to obtain a National Police Certificate (NPC).  
  • Willingness to undertake a NDIS Worker Screening Check 

International Students: 

  • Age 18+ 
  • IELTS 5.5 or equivalent English proficiency 
  • Completed high school Year 12, or equivalent such as:  
    •  Certificate III in Individual Support  
    •  Certificate IV in Ageing Support  
    • Certificate IV in Disability Support   
    • other Certificate and Diploma qualifications that relate to managerial positions in the Community Services Sector   
  • Willingness to make a statutory declaration before starting industry placement that they have never:  
    • been convicted of murder or sexual assault; or  
    • been convicted of, and sentenced to imprisonment for, any other form of assault.  
  • This statutory declaration is in addition to a current national police certificate and NDIS Worker Screening clearance, as these contemplate only those convictions recorded in Australian jurisdictions. 
  1. Early Intervention Coordinator: Spearhead early intervention initiatives, identifying and addressing challenges at the initial stages to enhance positive outcomes for individuals and communities.

  2. Case Manager: Take on a pivotal role in case management, guiding and coordinating support services for individuals or families, ensuring comprehensive and effective care.

  3. Social Welfare Work Program Coordinator: Manage and coordinate social welfare programs, overseeing their implementation, evaluating effectiveness, and driving positive social change.

  4. Family Support Worker: Provide crucial support to families facing difficulties, offering assistance, resources, and counseling to strengthen familial bonds and improve overall well-being.

  5. Senior Youth Officer: Lead youth-focused programs, offering mentorship, guidance, and support to young individuals, addressing their unique needs and promoting positive development.

"Education is the kindling of a flame, not the filling of a vessel."

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