CHC52021 Diploma of Community Services (Case Management)

CHC52021 - Diploma of Community Services

COURSE OVERVIEW

The CHC52021 – Diploma of Community Services (Case Management) focuses on developing managerial-level skills for individuals working in various roles within the community services sector. The elective choices are tailored to the Case Management specialization, empowering international students to forge long-term careers in the industry. In addition to Case Management, the program provides a comprehensive understanding of broader community service industry functions, preparing students for managerial roles, program coordination, and business development opportunities.

Why Choose Federation Academy?

Industry-Relevant Curriculum: Federation Academy stands out for its industry-focused curriculum, ensuring that our Diploma of Community Services (Case Management) equips students with the latest knowledge and practical skills demanded by the rapidly evolving community services sector. Our courses are designed in collaboration with industry experts to provide real-world insights and relevance.
Experienced Trainers and Support: At Federation Academy, you learn from experienced trainers who bring a wealth of practical knowledge to the classroom. Our dedicated team is committed to supporting your educational journey, providing personalized guidance and mentorship. With a focus on small class sizes, we ensure that every student receives the attention and support needed for success.
Structured Industry Placements: We take pride in our organized approach to industry placements. Our Vocational Placement Officers work diligently to secure meaningful placements, offering students invaluable hands-on experience. This structured exposure to the workplace not only enhances your learning but also prepares you for the challenges and responsibilities of a managerial role in the community services sector. Choose Federation Academy for a holistic and industry-driven education that sets you on a path to success in community services management.

CHC52021 Diploma of Community Services

COURSE DETAILS

Course Structure:

The CHC52021 Diploma of Community Services contains 12 Core Units & 8 Electives Units.

Unit Code	Unit Title	Unit Type
CHCLEG003	Manage legal and ethical compliance	C
CHCCCS033	Identify and report abuse	E
CHCMHS001	Work with people with mental health issues	E
CHCDIS017	Facilitate community participation and social inclusion	E
CHCDIS019	Provide person-centred services to people with disability with complex needs	E
CHCDIV001	Work with diverse people	C
Break 1
CHCCCS004	Assess co-existing needs	C
CHCCCS019	Recognise and respond to crisis situations	C
CHCCSM009	Facilitate goal-directed planning	E
CHCCCS007	Develop and implement service programs	C
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety	C
Break 2
CHCMGT005	Facilitate workplace debriefing and support processes	C
CHCPRP003	Reflect on and improve own professional practice	C
CHCDFV001	Recognise and respond appropriately to domestic and family violence*	C
CHCDEV005	Analyse impacts of sociological factors on people in community work and services	C
HLTWHS003	Maintain work health and safety*	C
Break 3
CHCCSM010	Implement case management practice*	E
CHCCSM012	Coordinate complex case requirements*	E
CHCCSM014	Provide case management supervision*	E
CHCCSM013	Facilitate and review case management	C
	Totals	12 Core Units
	Totals	8 Elective Units

Entry Requirements:

Students enrolling into CHC52021 – Diploma of Community Services must meet the following entry requirements:

A candidate must be a minimum age of 18 years at the time of course commencement.
Submit a copy of minimum Year 12 or equivalent qualification or AQF Certificate III / IV or higher.
English Language requirements
- IELTS 6.0 or equivalent English proficiency OR
- Successfully complete a Language, Literacy, Numeracy & Digital knowledge test (LLND) designed by Federation Academy for applicants who have not completed a formal English test like IELTS / TOEFL / PTE or do not need one for their student visa application. There are 4 sections for Language, Literacy, Numeracy & basic Digital testing assessments, which are mapped to ACSF Standards for Diploma or Advanced Diploma level qualification in Australia
Ability to independently use & operate a computer/laptop and knowledge of basic use of office applications. Learners who do not possess basic computing skills will be referred to take basic computer training before enrolment (as Institute doesn’t offer basic IT training courses).
Students must have access to a laptop & internet services outside class hours.
- Although Institute will provide access to computers/laptops on loan with required resources during classroom hours to work on assignments and tasks for self-study. However, all learners are expected to have access to a laptop or computer with the Windows 11 operating system. Students must have an active email address for communication and be contactable by phone (mobile or landline) and by mail (postal address).
- All learners are expected to have access to Office365 applications such as Microsoft Word, an email platform.
Attend an interview (face to face via an authorised agent / Phone / TEAMS)
- All prospective students (the candidates) are interviewed and will have the course explained to them by a Student Services Officer and/or authorised agents. The purpose of this interview is to ensure the candidate understands the commitment of signing up to the course, entry requirements, course outcomes, and what is expected of the student during their studies with Federation Academy.
- All learners will be required to review all pre-enrolment information available via Federation Academy’s website, application form, student handbook, marketing flyer & via authorised international agents. All pre-enrolment information clearly articulates the entry requirements, course expectations, subjects covered, training & assessment strategies, course outcomes, academic pathways, any vocational work placement requirements (if any). All the course information provided aims to identify the suitability of the course, any support needs, and the process of any possible “Recognition of Prior Learning opportunities.

Career Pathways:

Early Intervention Coordinator: Spearhead early intervention initiatives, identifying and addressing challenges at the initial stages to enhance positive outcomes for individuals and communities.
Case Manager: Take on a pivotal role in case management, guiding and coordinating support services for individuals or families, ensuring comprehensive and effective care.
Social Welfare Work Program Coordinator: Manage and coordinate social welfare programs, overseeing their implementation, evaluating effectiveness, and driving positive social change.
Family Support Worker: Provide crucial support to families facing difficulties, offering assistance, resources, and counseling to strengthen familial bonds and improve overall well-being.
Senior Youth Officer: Lead youth-focused programs, offering mentorship, guidance, and support to young individuals, addressing their unique needs and promoting positive development.

Academic Pathways:

Upon successfully competition of the qualification, graduates can follow the below academic pathways:

Advanced Diploma of Community Sector Management
Bachelor Level Allied Qualifications from a Tertiary Institution
Graduate Certificate in Client Assessment and Case Management
Alternative Diploma level qualifications in Health or Community Services Sector

Fees:

Tuition Fees (choose one depending on student type):

Onshore Students: AUD $18,000
Offshore Students: AUD $22,000

Other Fees:

Material Fee: AUD $500
Application Fee (one-time): AUD $250 (Onshore Students) / AUD $500 (Offshore Students)

*This course has special package pricing when taken as part of a combined qualification. For details on fees, refunds, and academic policies, please refer to the student handbook or contact us.